Privacy Policy

1. General Information

This privacy policy outlines the practices of BETFOC (“we,” “us,” “our,” or “operator”) concerning the collection, processing, and use of your personal information when you use our website (www.betfoc.tech) or engage with our services. By accessing or using any part of this website, you agree to be bound by the terms of this privacy policy. We are committed to managing your personal information with the utmost care, security, and transparency.

2. Information We Collect

2.1 Contact and Communication

When you contact us through the “Contact Us” form, you may be asked to provide your name, email address, phone number, and company name. This information is processed to provide you with the services or information requested, maintain business records, and improve our user experience. The legal basis for processing this information includes your consent, our legitimate interest in conducting business, and, where applicable, the performance of a contract or preparation to enter into one.

2.2 Analytical and Technical Data

We also collect certain non-personal information through cookies and analytical tools such as Google Analytics. This data includes your IP address, browser type, operating system, session activity, and referring URLs. Such data is aggregated and anonymized and cannot be used to identify you personally. More detailed information is available in our Cookies Policy.

3. How We Use the Information We Collect

We use and process your personal information to contact you about BETFOC’s products, services, or relevant iGaming industry events. We may also use your information to perform certain profiling and analysis to personalize your user experience and improve our marketing efforts. These actions are taken under our legitimate interest in promoting our services. You can opt out of marketing communications at any time by following the unsubscribe link in any such communication or by contacting us directly.

4. Cookies

For more information about what cookies are, how they are used on our website, and how you can manage your preferences, please refer to our Cookies Policy

5. Your Legal Rights

5.1 Legal Requirements and Protection

We may disclose your personal information to law enforcement, regulatory authorities, courts, or third parties when legally required to do so or if such disclosure is necessary to comply with legal obligations, respond to legal claims, or protect the rights, safety, or property of BETFOC, its clients, or others.

5.2 Third-Party Service Providers

We may engage third-party service providers to assist in delivering our services, including hosting, analytics, communication, and customer support located inside or outside European Economic Area (EEA). These providers are contractually bound to protect your data and only process it under our instructions and in accordance with this policy. Some providers may operate outside your country of residence.

5.3 Corporate Affiliates

We may share personal data with our group companies, including subsidiaries and holding companies, for internal business operations. Such processing is carried out in accordance with applicable data protection laws.

5.4 Aggregated or Anonymized Data

We may share anonymized or aggregated data that does not personally identify you for purposes such as marketing, analytics, and business development.

5.5 Business Transfers

If BETFOC undergoes a business transition such as a merger, acquisition, restructuring, or sale of assets, your information may be part of the transferred assets. We will notify you of any material changes to this policy in the event of such a transfer.

6. Data Subject Rights

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable, you have certain rights regarding your personal information.

6.1 Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

6.2 Right to Access and Data Portability

You may request a copy of the personal data we hold about you and, where technically feasible, request that we transfer this data to another service provider.

6.3 Data Retention and Deletion

We will retain your personal data for the period necessary to perform the contract between you and us and to comply with our legal obligations. Where it is no longer necessary to process your personal data, it will be deleted. Please note, however, that we may be required by legal and regulatory requirements to keep personal data for a more extended period. You have the right to request that we delete your data if it is no longer necessary for the purposes for which it was collected, if you withdraw your consent (where applicable), or if the processing is unlawful. Legal obligations or claims may limit our ability to delete certain data.

6.4 Withdrawing Consent and Restriction of Processing

If we process your data based on your consent, you may withdraw that consent at any time. You may also have the right to restrict the processing of your data under certain conditions, such as when the accuracy of the data is disputed or processing is unlawful.

6.5 Right to Object

You may object to the processing of your data when we rely on legitimate interest as the legal basis, including for direct marketing purposes. We will honor your request unless we have compelling legal grounds for continued processing.

6.6 Right to Lodge a Complaint

You have the right to file a complaint with a data protection authority if you believe your rights have been violated or if you are dissatisfied with our handling of your data

7. International Data Transfers

To support our global service delivery, we may transfer, store, or process your personal data outside your country of residence, including jurisdictions outside the European Economic Area (EEA). These transfers may occur within our corporate group or to trusted service providers engaged to perform functions on our behalf.
Where such international transfers occur, we ensure that appropriate safeguards are in place to protect your personal data. This includes the use of Standard Contractual Clauses approved by the European Commission, binding corporate rules, or other legally accepted mechanisms designed to offer your data the same level of protection as it would receive within the EEA.
If you would like further information about our data transfer practices or wish to receive a list of third-country service providers involved in processing your data, you may contact us directly using the details provided in the “Contact Us” section of this policy.

8. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:

Email: info@betfoc.com
Phone: +971 56 597 8116
Address: 911, Metropolis Tower, Business Bay, Dubai. (U.A.E.)

You may also reach us through the contact form available on our website.